Getting Started & Useful information

Creating Tickets
Creating Tickets in Freshdesk:   Firstly, ensure you have made yourself ‘available’ by clicking the phone icon at the bottom left of screen, this will op...
Mon, 28 Feb, 2022 at 3:49 PM
Unite Member Complaints Procedure
Unite Member Complaints Procedure All members have the right to expect a quality service from their union, within the rules and the guidance laid down by t...
Mon, 28 Feb, 2022 at 4:07 PM
2024 Lay Member Complaints Procedure
2024 Lay Members Complaints Procedure   www.unitetheunion.org   All members have the right to expect a quality service from their union, within the ru...
Mon, 8 Jan, 2024 at 10:49 AM
List of Regional Legal officers/ Solicitors
Regional Legal Officers/ Legal & affiliated Service Coordinators   Scotland Regional legal officer - Mark Lyon Regional legal and affiliated service...
Tue, 11 Apr, 2023 at 1:47 PM
RULE 27. MEMBERSHIP DISCIPLINE
RULE 27. MEMBERSHIP DISCIPLINE 27.1 A member may be charged with: 27.1.1 Acting in a way contrary to the rules or any duty or obligation imposed on ...
Wed, 8 Jun, 2022 at 12:21 PM
List of Senior Regional Organisers
List of senior regional organisers:   Scotland - Peter Lawson - 07817 103 909 John Smith House 145 – 165 West Regent Street Glasgow G2 4RZ     Irel...
Wed, 28 Sep, 2022 at 6:23 PM
GS Hotline/ Freshdesk Guide
See attachment for GS Hotline-Freshdesk Guide
Wed, 26 Apr, 2023 at 11:07 AM
List of Regional Officers
​​​​ Tabusam Ahmed London and Eastern Moreland Street NLDO Nathan Allen West Midlands Birmingham Matthew Allen South West G...
Fri, 14 Oct, 2022 at 10:47 AM
List of SRA's
  South West - SRA - Chantal McGowan – Regional Sec’s PA – Gill Hopkins   North West – SRA - Deborah Titherington - Regional Sec’s PA - Mark Radcliffe  ...
Wed, 2 Nov, 2022 at 8:17 AM
List of SRA's/ Reg Sec's PA's
South West - SRA - Chantal McGowan – Regional Sec’s PA – Gill Hopkins   North West – SRA - Deborah Titherington - Regional Sec’s PA - Mark Radcliffe   ...
Wed, 2 Nov, 2022 at 8:22 AM